Returns & Exchanges

At WGU, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day hassle-free return window for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all garment tags are attached and the products are in unworn condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.